Mzansi Exclusives (Pty) Ltd – Discover more!
- Contact: 081 316 8233 / 064 834 9159 / online@mzansiexclusives.co.za
- Website: www.mzansiexclusives.co.za
Mzansi Exclusives (Pty) Ltd Terms and Conditions
1. Introduction
1.1. The website (www.mzansiexclusives.co.za), related mobi-sites, and software applications are owned and operated by Mzansi Exclusives Pty (Ltd). 1.2. These Terms and Conditions govern the ordering, sale, and delivery of Goods and the use of the Website. 1.3. By accessing or using the Website, you agree to be bound by these Terms and Conditions. 1.4. The Website allows shopping online for a variety of goods (“Goods”). 1.5. Your use of the Website should align with these Terms and Conditions within the borders of the Republic of South Africa. 1.6. Third-Party sellers can list and sell their Goods on the Website.
2. Important Notice
2.1. These Terms and Conditions apply to consumers under the Consumer Protection Act. 2.2. Provisions in these Terms and Conditions might limit or create liabilities for users. 2.3. It’s essential to pay attention to these Terms and Conditions. 2.4. If there’s any provision you don’t understand, seek clarification before accepting them. 2.5. Nothing in these Terms and Conditions unlawfully restricts rights or obligations under the CPA. 2.6. Using the Website implies unconditional acceptance of these Terms and Conditions.
3. Returns
3.1. Refer to the Returns Policy for details on returning products.
4. Registration and Use of the Website
4.1. Only registered users can order Goods. 4.2. To register, provide a unique username and password and necessary personal details. 4.3. Ensure the confidentiality of your username and password. 4.4. Correctly enter your username and password when ordering Goods for security. 4.5. You’re liable for orders made using your username and password. 4.6. Notify Mzansi Exclusives of any unauthorized access to your account. 4.7. Users must be 18 years or older unless supervised by a legal guardian. 4.8. Do not interfere with the Website’s proper functioning. 4.9. Prohibited content includes defamatory, offensive, or unlawful material. 4.10. Usage of Website information needs prior written consent.
5. Conclusion of Sales and Stock Availability
5.1. Registered users can place orders for Goods, subject to acceptance by Mzansi Exclusives or Third-Party Sellers. 5.2. Order acceptance occurs upon delivery or collection of Goods. 5.3. Cancellation of an order is possible before receiving a dispatch or delivery notice. 5.4. Placing items in a cart doesn’t guarantee availability or price. 5.5. Stock availability is limited, and prices may change without notice. 5.6. Mzansi Exclusives handles stock discrepancies or unavailability. 5.7. Reselling certain Goods is prohibited. 5.8. Rules for Pre-order products include individual ordering, price adjustment, and cancellation terms.
6. Payment
6.1. Secure online payment facilities are provided. 6.2. Payment methods include debit/credit cards through the Payfast platform. 6.3. Contact for payment records or email communication about orders.
7. Delivery of Goods
7.1. Delivery options include door-to-door courier or PEP store collection. 7.2. Delivery charges can change without prior notice. 7.3. Delivery within 30 days; refund available if undeliverable within this period. 7.4. Mzansi Exclusives fulfills delivery obligations upon delivery to the nominated address.
8. Errors
8.1. Efforts made to ensure accurate product information; not liable for errors unless due to gross negligence. 8.2. Mzansi Exclusives is not bound by incorrect information on Third-Party websites.
9. Gift Vouchers & Coupons
9.1. Gift Vouchers and Coupons are available for use, subject to terms and expiry dates.
10. Third-Party Sellers
10.1. Mzansi Exclusives facilitates transactions with Third-Party Sellers. 10.2. Sale between a user and a Third-Party Seller is not Mzansi Exclusives’ responsibility. 10.3. Third-Party Sellers handle delivery and may issue invoices. 10.4. VAT registration affects tax charges and invoicing. 10.5. Mzansi Exclusives manages returns for Third-Party Seller purchases.
11. Privacy Policy
11.1. Privacy Measures
Privacy measures are detailed in the Privacy Policy.
12. Force Majeure
12.1. Liability Exemption
Mzansi Exclusives shall not be liable for any failure to perform its obligations where such failure is a result of Acts of Nature, strikes, lockouts, shortages of raw materials, riots, war, fire, earthquake, flood, or any other event beyond its reasonable control.
12.2. Notification and Mitigation
Upon the occurrence of any Force Majeure event, Mzansi Exclusives will promptly notify affected parties and take reasonable steps to mitigate the impact of such an event.
13. Entire Agreement
13.1. Comprehensive Terms
These Terms and Conditions constitute the entire agreement between you and Mzansi Exclusives concerning the subject matter hereof and supersede any prior agreements or understandings.
13.2. Amendments and Variations
Any amendments or variations to these Terms and Conditions must be made in writing and agreed upon by both parties.
14. Assignment
14.1. Rights and Obligations
Mzansi Exclusives may assign, transfer, or delegate any of its rights and obligations under these Terms and Conditions without your consent.
14.2. Restrictions
You may not assign, transfer, or delegate any rights or obligations under these Terms and Conditions without prior written consent from Mzansi Exclusives.
15. Interpretation
15.1. Headings
The headings in these Terms and Conditions are for convenience and reference purposes only and shall not be used in interpreting the provisions herein.
15.2. Time References
Unless otherwise expressly provided, any reference to days shall be construed as calendar days.
16. Contact Information
16.1. Inquiries and Concerns
For inquiries or concerns regarding these Terms and Conditions or any issues related to the use of the website, you can reach us at online@mzansiexclusives.co.za or through the contact numbers provided.
17. Acknowledgment of Acceptance
17.1. Agreement Acknowledgment
By continuing to use the Mzansi Exclusives website after having read these Terms and Conditions, you acknowledge and agree to abide by all the provisions contained herein.
This comprehensive set of terms and conditions aims to govern your use of the Mzansi Exclusives website, ensuring clarity and understanding of the rights and responsibilities of both parties involved.