Mzansi Exclusives (Pty) Ltd invites you to discover more through our range of products and services. For inquiries or orders, please contact us at 081 316 8233 or 064 834 9159, or reach out via email at online@mzansiexclusives.co.za. Explore our offerings further on our website at www.mzansiexclusives.co.za.
At Mzansi Exclusives (Pty) Ltd, we prioritize efficient shipping and delivery to ensure your satisfaction with our products. Please note that customers are responsible for the courier fees associated with the goods purchased from the Mzansi Exclusives website. It’s essential for customers to provide accurate shipping addresses, as Mzansi Exclusives cannot be held responsible for incorrect deliveries resulting from inaccuracies in the provided address. Keep an eye out for limited promotions that occasionally offer free delivery on select items.
The shipping times are contingent upon the availability of the goods. In-stock items are promptly shipped upon successful payment verification. However, pre-order items are dispatched based on the stipulated shipping time frames, subject to successful payment verification.
We collaborate with reputable South African couriers to expedite the delivery of your goods. Each parcel leaving our office or supplier’s office is equipped with a tracking number, allowing for easy monitoring of its progress. Upon booking a parcel with our couriers, our system automatically updates your order with the respective tracking number. You will receive notifications via email or SMS regarding the status of your parcel.
Once your parcel is in the possession of our courier service provider, you’ll receive notifications detailing collection or delivery information based on the selected courier method. Delivery times may vary based on your specific delivery address. While our standard delivery period typically ranges from 3 to 21 working days across South Africa, some parcels may experience slightly extended delivery times, particularly for outlying areas. Should your order not arrive within 21 days, please don’t hesitate to contact us at online@mzansiexclusives.co.za for assistance